Capacity model
Make staffing assumptions explicit.
A capacity model and responsibility map using your goals, pipeline and personnel costs.
Services / Sales Team Blueprint
Make your next hire a deliberate choice.
For companies about to open vacancies without a clear capacity model or role ownership.
What you receive
A handover your team can use.
Role scorecards
Define what each role must deliver.
Up to three role scorecards with ownership and assessment criteria.
Hiring sequence
Choose the next role deliberately.
A hiring order and interview scorecards for your own recruitment process.
Onboarding plan
Give the manager a practical start.
A 30/60/90-day onboarding plan and coaching priorities for existing staff.
Illustrative example
A role scorecard with clear ownership.
An example commercial role should have a purpose, evidence of success and a boundary. This is a made-up example to show the format, not client work or a promised recommendation.
Swipe or scroll sideways to see all columns.
| Scorecard field | Illustrative content | How the manager uses it |
|---|---|---|
| Purpose | Progress qualified opportunities in the agreed segment | Check that the role addresses the capacity gap |
| Evidence of success | Buyer-confirmed next steps and complete opportunity records | Assess examples against agreed criteria |
| Ownership boundary | Own assigned deals; escalate pricing exceptions | Set decision rights and coaching priorities |
Our approach
From evidence to action.
- 01
Capacity
Review goals, responsibilities and current staffing.
- 02
Role design
Design roles and agree hiring priorities.
- 03
Handover
Give the manager scorecards and onboarding guidance.
- 04
Optional manager enablement
Practise the tools in interviews or team sessions.
Options
Choose the support your team needs.
Design
One commercial team, up to three role profiles, three stakeholder interviews, one workshop and one decision session.
€4,000
3 weeks
- Capacity model
- Role scorecards
- Hiring sequence
- Onboarding plan
Design & Pilot
Manager enablement
Everything in Design, plus the support below.
€5,000
5 weeks total
Two additional weeks of manager enablement, two coaching sessions and review of up to three client-led candidate interviews or team-development sessions. Choose interviews or existing-team sessions at kickoff.
Discuss manager enablement ↗Fees exclude VAT. Scope and schedule confirmed before starting. Timelines begin once agreed inputs are available.
What we need from your team
Required: growth goals, current staffing/role information, pipeline and personnel costs, manager access and a decision-maker.
Detailed scope and delivery
Design, €4,000: one commercial team, up to three role profiles, three stakeholder interviews, one design workshop and one decision session.
Deliverables: capacity model with explicit assumptions; responsibility map; up to three role scorecards; hiring order; interview scorecards; a 30/60/90-day onboarding plan; coaching priorities for existing staff.
Design & Pilot, €5,000: adds two weeks of manager enablement, two coaching sessions and observation/review of up to three client-led candidate interviews or team-development sessions. Use existing-team sessions if candidates are unavailable; this choice is set at kickoff.
Week 1: current team and capacity. Week 2: design roles and hiring priorities. Week 3: decide and hand over. Weeks 4–5: manager pilot for the extended option.
Completion and exclusions
Completion: the client can choose which role to fill first, assess candidates against agreed criteria and onboard the hire. The pilot option includes tested manager tools and feedback.
Excludes: candidate sourcing, recruitment placement, ongoing HR services, compensation benchmarking research and promises to fill vacancies.
Project terms
One business unit, one accountable sponsor and one primary commercial question unless expressly stated otherwise. Each project has named client owners and delivery dates in the signed scope.
One consolidated revision round within ten working days of delivery. New segments, markets, datasets, roles or workstreams are scope changes and priced before work starts.
Payment: 50% at booking and 50% at agreed delivery. Work starts after booking payment and prerequisite inputs. The final scope and terms are confirmed in your proposal and contract.
Project pricing covers the named deliverables. Data gaps are reported explicitly; extra research is not silently added. No guaranteed revenue, win rate or hiring outcome. Cancellation, confidentiality, liability and data handling must be agreed in the actual contract.
If your Diagnostic has already produced an input included in a follow-up project, we remove the duplicated work and quote the reduced scope. You won’t pay twice for the same analysis.
Let’s talk
Let’s establish whether this is your next priority.
A 30-minute introduction to discuss your challenge and whether working together fits.